The petitioner alleged that on 18th of February, 2018, he noticed his MTN line had stopped working as no calls or messages came to his phone and the phone displayed a message saying, ‘invalid SIM card’.
He went to the MTN office to lodge a complaint but was told to apply for a welcome back SIM that was not successful as someone else had swapped his SIM card in Abia State.
He immediately contacted his account officer at FCMB to inform them of the development and to change his alert phone number to another line only to discover that transactions had occurred on his account without his consent.
The threshold limit for online transfers on his account had also been increased above five hundred thousand Naira and the sum of Seven million, one hundred and seven thousand, five hundred and forty Naira (N7,107,540.00) removed from his account.