The Eko Electricity Distribution Company (EKEDC) has expressed its outrage at the incessant attacks on its staff.
Godwin Idemudia, the General Manager, Corporate Communications, EKEDC, described the attacks on the company’s staff as barbaric.
He said that the electricity distribution company would not hesitate to apply the full weight of the law in dealing with errant customers and other members of the public that take the law into their hands by assaulting EKEDC officials who are carrying out their lawful duties.
However, Idemudia said that the electricity distribution company would continue to employ a cordial process of engagement with its customers and stakeholders to continue to find amicable ways of complaints resolutions as it affects communities and customers.
“While we understand that sentiments regarding utility services can be quite emotive, we maintain that wanton attacks on our staff are completely irrational, irresponsible, and unproductive, especially where EKEDC has provided multiple channels through which customers can lodge formal complaints with respect to our services.
“We have videos of our staff being chased with a pole in an incident that led to multiple injuries, nothing justifies this action, as it is barbaric”, he said.
Idemudia warned that where these attacks persist, EKEDC in line with her obligation to provide service under a conducive atmosphere to its customers, will as a matter of course, continue to escalate such matters to law enforcement agencies.
“We wish to therefore urge all stakeholders, community leaders, leaders of youth groups, and all persons of interest to remain mindful of these matters and adopt a more civil approach to engagements as all parties are deserving of reciprocal respect and regard as espoused by all laws,” he added.