The reports of safety audit conducted by the Nigeria Civil Aviation Authority (NCAA), Indicted Azman Air of defaulting in recommended operational guidelines. The airline’s operations were suspended recently following series of incidents/accidents involving it. Subsequently, the NCAA directed the safety audit of its operations.
Specifically, the audit, which focused on the airline’s operations, airworthiness, training, licensing, financial health and any other area determined to be necessary during the exercise, Indicted the airline in the affected areas.
The Director General, NCAA, Captain Musa Nuhu, who signed the 19 page audited report, dated April 2, 2021 said: “In the case of Management personnel required for Commercial Air transport Operations, Azman Air was found not to be in compliance with the provisions of Nig.CARs 9.2.2.2 (a) and (e) (2) with regards to provision of resources and discharge of the duties of the Accountable Manager.”
He said: “This is evidenced by complete non-staffing of the Safety Management Department and staffing of the Quality Management Department with only one officer, thereby making it impossible to effectively implement Safety and Quality Management Systems functions as required by Nig.CARs 9.2.2.3 and 9.2.2.10, respectively.”
The report also noted that the Accountable Manager exhibited a lack of understanding of his duties and responsibilities as contained in the Operations Manuals. This is further evidenced by lack of evidence of the Accountable Manager’s involvement in Management Reviews of Quality Audit Findings.
The airline was found also not to be in compliance with the provisions of Nig.CARs 9.2.2.2 (e) (2) with regards to discharge of the duties of the Director of Flight Operations thereby unable to maintain safe commercial flight operations. This is evidenced by the fact that FDR analysis on the B737 (eg 5N-SYS) revealed a number of exceedance,s and the DFO could not show any evidence of actions taken to check the trend.
“This is further evidenced by lack of demonstration of knowledge of the Nig. CARs related to Flight Data Analysis and Flight Operations Management in general. Thirdly, this is evidenced by lack of safety officer(s) in the flight operations department to support the Flight Data Analysis Programme (Nig.CARs 9.2.2.11)”.
Furthermore, the audit report added: “The DFO exhibited a lack of understanding of his duties and responsibilities as contained in the Operations Manuals. Fourthly, there is evidence of poor safety culture promoted by absence of evidence of concrete action on clear safety violations by flight crew, eg, failure to make required entries in the technical log. Azman was found not to be in compliance with the provisions of Nig.CARs 9.2.2.2 (e) (2) and (3)(i) with regards to discharge of the duties of the Chief Pilot, thereby unable to maintain safe commercial flight operations”.
“This is evidenced by the fact that the Chief Pilot did not know that some of his pilots were overdue for SMS, CRM training, etc, and were not making technical log entries and signing voyage reports as required by Nig.CARs 8.5.1.19.” The Chief Pilot exhibited a lack of understanding of his duties and responsibilities as contained in the Operations Manuals.
“Azman was found not to be in compliance with the provisions of Nig.CARs 9.2.2.2 (e) (2) with regards to discharge of the duties of the Director of Maintenance to maintain safe commercial flight operations: evidenced by the fact that the Director of Maintenance, who was granted a temporary acceptance by the Authority to act in this capacity for six(6) months ( expiring on 22nd March,2021) demonstrated complete lack of knowledge of Nig.CARs and approved Maintenance Control Manual procedures and therefore Azman Air ceased to have a DOM after 22nd March,2021″.
“The DOM also failed to ensure that approved Maintenance Control Manual Procedures are effectively implemented which led to numerous safety critical non-conformities including lack of access to maintenance data by the engineers in Abuja ; lack of effective tool control (eg use of bogus pressure gauge with incorrect calibration certificate in Abuja)”.
” Also ineffective monitoring of tyre wear; overdue engineers training in Human Factors; outdated B737 Approved Maintenance Programme; duty time limitation exceedance; ineffective monitoring of maintenance by the DOM as he is located in Kano instead of the approved maintenance base in Lagos. Azman Air Ltd was found not to be in compliance with the Nig.CARs 9.3.1.2, with respect to provision of current Operations Manual to officers involved in operational control. This is evidenced by Azman’s inability to provide a current copy of the Company’s Emergency Response Plan ( this is a repeat finding ) as required by Nig.CAR 9.3.1.2(g)(7).”
“Azman was found not to be in compliance with Nig.CAR 9.2.2.11 regarding Flight Safety Programme. This is evidenced by the fact that, though, Azman Air has a robust flight data monitoring system arrangement with Flight Technics, who constantly furnish Azman Air with flight data reports, these reports stop at reception with no further actions to address unsafe issues captured. The airline was found not to be in compliance with the provisions of Nig.CARs 9.2.2.10 and 20.3.1.1, relating to Safety Management System establishment. This is evidenced by lack of a Safety Manager or Safety Officers to run the Safety Management System. Lack of this has also resulted in poor management of Flight Data Monitoring Reports for safety improvements.” The report also stated that Azman Air Ltd was found to be in violation of Nig.CARs 18.10.3 regarding the submission of monthly financial health reports to the NCAA. “This is evidenced in Azman Air’s failure to meet up with the monthly obligation in submitting the required financial health report for months despite several reminders. Last submission was in July, 2020. During this audit, Azman submitted reports for December, 2020 and January 2021.”