“These inquiries are being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, specifically Sections 17, 18, 32, 33, 80, 110, 111, 112, and 113, which empower the FCCPC to investigate and resolve practices that undermine consumer rights, disrupt markets, or create unfair competition”, the Commission said.
The stated noted that the FCCPC’s engagement with these companies provides a platform to address consumer concerns, clarify business practices, and enforce compliance with regulatory standards.
“The companies will be required to appear before the Commission on dsignated days to provide information and responses to enable the Commission to make determinations and resolve pending issues promptly. This action reflects the Commission’s commitment to safeguarding consumer rights, fostering a fair marketplace and ensuring accountability across all sectors. We urge consumers to continue to report instances of poor service delivery or exploitative practices to the FCCPC through its official channels”.